Employment Law

The Right to Disconnect: Ontario's After-Hours Policy Rule

Ontario requires many employers to set out, in writing, their approach to after-hours emails, calls and messages. Here is what it means for you.

A bright home office

Under Ontario's Employment Standards Act, employers with 25 or more employees must have a written policy on disconnecting from work: not engaging in work-related emails, calls, video calls or other messages outside working hours.

The short answer

If your employer has 25 or more employees, it must have a written disconnecting-from-work policy and give you a copy. The rule requires a policy, not a ban on after-hours contact.

What the policy covers

  • What the employer expects about emails, calls and messages after hours.
  • Any differences by role, such as on-call staff.
  • The date it was prepared and any changes.

What it doesn't do

  • It doesn't create a new right to refuse all after-hours contact.
  • Your existing rights, such as hours of work limits and overtime pay, still apply.

Overtime and on-call time

A text message conversation on a phone

If you work after hours, including answering messages, that time may count toward overtime. Being required to remain available can count as work too.

Practical tips

  • Ask for the policy if you haven't received it.
  • Keep a record of significant after-hours work.
  • For employers: set clear expectations and respect them.
Talk to NEO

Questions about your rights at work? NEO can review your situation, including unpaid wages, Ministry of Labour claims and Small Claims Court. Call 647-200-3526 or toll-free 888-519-2435, email info@neolegalservices.com, or book a free consultation.

Sources

Read next: Lie Detector Tests at Work: Banned in Ontario

General Ontario legal information, not legal advice for your matter, and reading it does not create a retainer. Sources checked 15 October 2026: check the current law, forms and dates before you act.

Photos from Pexels: A bright home office · A text message conversation on a phone.

This article is general information for people in Ontario, not legal advice. Rules, forms and deadlines change, and every situation is different. Check the current rule or speak to a licensed legal professional before you act.

Not sure where you stand? A licensed paralegal can look at your documents and tell you your options.

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Law Society of Ontario — Barreau de l'Ontario
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