Frequently Asked Questions

A licensed paralegal is a legal professional licensed and regulated by the Law Society of Ontario (LSO). Paralegals provide legal services within a defined scope, including Small Claims Court, Provincial Offences (traffic and by-law) matters, certain summary conviction offences, and many tribunals such as the Landlord and Tenant Board.

Both are licensed and regulated by the Law Society of Ontario (LSO). Licensed paralegals provide legal services within a defined scope, including Small Claims Court, Provincial Offences (traffic and by-law) matters, certain summary conviction offences, and many tribunals. Some matters, such as Superior Court actions or family court, require a lawyer. If your matter falls outside a paralegal's scope, we will tell you.

It depends on the type of matter and where it will be heard. For many Small Claims Court, traffic, landlord and tenant, and tribunal matters, a licensed paralegal can represent you. During your free consultation we will tell you honestly whether your matter is one we can handle or whether you should speak with a lawyer.

We help with Small Claims Court matters, Landlord and Tenant Board applications and hearings, traffic tickets and other Provincial Offences, employment standards and human rights applications, workplace injury (WSIB) appeals, and commissioning of documents, among other services within a paralegal's scope. Our Services page lists what we offer.

No. No lawyer or paralegal can ethically guarantee the outcome of a legal matter. What we do offer is a clear fixed fee, an honest assessment of your situation, and professional representation from a licensed paralegal.

We use fixed fees for most matters, so you know the cost before we start. Fees depend on the type of matter, and our Services & Pricing page and fee calculator show current prices. Initial intake consultations are free.

Bring any documents related to your matter, such as contracts, invoices, notices, tickets, emails or text messages, photos, and a short timeline of key dates. Do not worry if you do not have everything; we can tell you what is still needed.

Yes. Consultations are available by secure video or phone, and same-day intake is available for many urgent matters.

We treat the information you share with us as confidential. Please note that a paralegal-client relationship begins only once a retainer agreement has been signed, so avoid sending sensitive details through website forms until then.

Yes. Licensed paralegals can represent clients in Ontario Small Claims Court for claims up to $50,000, excluding interest and costs. We can help with demand letters, plaintiff's and defendant's claims, settlement conferences, trials, and enforcement steps.

Yes, for claims within Small Claims Court limits (up to $50,000). We can prepare a demand letter, file and serve the claim, represent you at settlement conferences and trial, and help with enforcement steps. Outcomes depend on the facts and on whether the other party is able to pay.

Timelines vary widely depending on the court location, how complex the claim is, and whether the other side disputes it. Some matters resolve in a few months and others take longer. We explain what to realistically expect during your free consultation.

Yes. Licensed paralegals can represent landlords and tenants at the Landlord and Tenant Board, including applications about unpaid rent, notices of termination, maintenance problems, harassment, and rent increases.

Do not ignore it, but know that a notice is not an eviction order. Only the Landlord and Tenant Board can order an eviction after a hearing, and strict deadlines and rules apply to both landlords and tenants. Bring the notice to a free consultation as soon as you can so we can review your options.

Yes. Licensed paralegals can represent you for Highway Traffic Act and other Provincial Offences, including speeding, careless driving, stunt driving, and demerit-point matters. We review the ticket and disclosure with you and explain your options before you decide how to proceed.

Deadlines for responding to an Ontario traffic ticket are printed on the ticket itself and are generally short, often about 15 days. Missing the deadline can result in a conviction without a hearing, so check your ticket right away and contact us before it passes.

Yes. Licensed paralegals can assist with applications to the Human Rights Tribunal of Ontario (HRTO) and with Employment Standards Act claims such as unpaid wages, overtime, vacation pay, and termination pay. Each matter turns on its own facts, so we begin with a free consultation to review yours.

Yes. Licensed paralegals can represent workers and employers in WSIB matters, including appeals through the WSIB appeals process and the Workplace Safety and Insurance Appeals Tribunal (WSIAT).

It depends on the court or tribunal and the type of hearing. Many Small Claims, Landlord and Tenant Board and tribunal proceedings can be held by video or phone, while others are in person. We confirm the format for your matter and handle the logistics with you.

Yes. We work with clients across Ontario, including Hamilton, Ottawa, London, Windsor, Kitchener-Waterloo and Barrie. Consultations and many proceedings are handled remotely; in-person attendance outside the GTA depends on the matter, so ask us when you book.