Canada's Anti-Spam Legislation (CASL) sets rules for commercial emails and texts. NEO sends them only with consent, identifies itself in every message, and honours every unsubscribe.

CASL applies to commercial electronic messages: emails, texts and similar messages that encourage someone to buy a product or service. It does not cover the messages we send about your own legal matter.

You can stop marketing emails at any time without affecting your legal matter. Messages about your case, invoices and appointments are not marketing and will continue while we act for you.
Read our Anti-Spam Policy and our SMS Messaging Program terms.
Questions about how we work? Call 647-200-3526 or toll-free 888-519-2435, email info@neolegalservices.com, or book a free consultation.
Read next: The NEO secure client portal: your matter in one place
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This article is general information for people in Ontario, not legal advice. Rules, forms and deadlines change, and every situation is different. Check the current rule or speak to a licensed legal professional before you act.
Not sure where you stand? A licensed paralegal can look at your documents and tell you your options.
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