What 256-bit AES encryption means for your files

AES stands for Advanced Encryption Standard. The "256-bit" refers to the length of the key used to lock and unlock the data. A key that long has so many possible combinations that guessing it is not practical with any known computer.

Where NEO uses it

• The client database, hosted on Google Cloud in Toronto, is encrypted at rest with AES-256 by the hosting provider.
• Documents and identity images are kept in private cloud storage that is also encrypted at rest with AES-256.
• Backups of the firm's records are stored encrypted in the same way.

Encryption at rest and in transit

AES-256 protects information while it is stored. While it travels between your device and our systems, it is protected by a secure HTTPS connection. Together they cover the two main points where information could be exposed.

What it doesn't do on its own

Encryption is one layer. Access to your file is also limited to signed-in people who are allowed to see it, and everyone at NEO is bound by a professional duty of confidentiality.

How NEO encrypts your information in transit and at rest

Read next: Accessibility at NEO: working toward WCAG 2.1 AA

Photos from Pexels: A screen showing digital security · A video call on a laptop.

This article is general information for people in Ontario, not legal advice. Rules, forms and deadlines change, and every situation is different. Check the current rule or speak to a licensed legal professional before you act.