The NEO secure client portal: your matter in one place

Email chains and paper files make it hard to know where a legal matter stands. The NEO client portal keeps everything in one secure place, from the day you sign up to the closing letter.

What you can do in the portal

• See your case timeline: each step as it happens, and what comes next.
• Upload documents and see the ones we've prepared or received.
• Read and sign your retainer agreement and other documents electronically.
• Send and receive secure messages with our team.
• See your invoices, trust statements and receipts, and pay online.
• Get reminders before hearings and appointments.

How it is protected

• You sign in with your email and password, or with Google or Microsoft.
• Every page and file travels over an encrypted connection, and files are stored encrypted in private storage.
• You only see your own matters. Staff see only what their role allows.
• You are told by email if someone tries and fails to sign in to your account, and your profile lists the devices that have signed in.

Getting started

Create your account or sign in. If you are already a client, use the email address you gave us.

Real-time case tracking in the portal

Read next: Transparent fixed fees: knowing the cost before you start

Photos from Pexels: A screen showing digital security · Working on documents and a laptop.

This article is general information for people in Ontario, not legal advice. Rules, forms and deadlines change, and every situation is different. Check the current rule or speak to a licensed legal professional before you act.