Legal Services

TLS 1.3: the secure connection to NEO's website and portal

When you visit NEO's website or client portal, your browser and our servers set up an encrypted connection using TLS, the technology behind the padlock in your address bar.

A screen showing digital security

TLS (Transport Layer Security) encrypts the information sent between your browser and a website, so no one in between can read or change it. TLS 1.3 is the newest version: it is faster to set up and removes older, weaker options.

How NEO's site uses it

  • Every page loads over HTTPS. There is no unencrypted version of the site.
  • Modern browsers connect using TLS 1.3. Slightly older browsers can use TLS 1.2, which is still considered secure.
  • Outdated versions, such as TLS 1.0 and 1.1, are refused.
  • Our site tells browsers to always use a secure connection to it in future (a setting called HSTS), which protects against attempts to downgrade the connection.

How to check

Working on documents and a laptop

Look for the padlock in your browser's address bar and make sure the address is neolegalservices.com. If a page ever shows a security warning, don't enter your details: contact us instead.

Beware of look-alikes

Scammers sometimes copy legal websites. We will never ask for your password by email or text. If in doubt, type our address yourself.

How NEO encrypts your information

Talk to NEO

Questions about how we work? Call 647-200-3526 or toll-free 888-519-2435, email info@neolegalservices.com, or book a free consultation.

Read next: Why NEO checks your ID (Law Society By-Law 7.1)

Photos from Pexels: A screen showing digital security · Working on documents and a laptop.

This article is general information for people in Ontario, not legal advice. Rules, forms and deadlines change, and every situation is different. Check the current rule or speak to a licensed legal professional before you act.

Not sure where you stand? A licensed paralegal can look at your documents and tell you your options.

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Law Society of Ontario — Barreau de l'Ontario
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