Legal Services

Creating your NEO client account

Creating an account gives you access to NEO's secure client portal. It takes a few minutes.

A video call on a laptop

Create your account →

Signing up

  • With Google: one click with your Google account.
  • With your email: enter your full name, email address, phone number and a password.

Text messages are optional

Under the phone number there is an optional box to agree to service-related text messages from NEO. It is not checked by default, and agreeing is never a condition of receiving legal services. You can reply STOP at any time. See our SMS Messaging Program.

After you sign up

A desk with a laptop, a plant and a contract

A short setup wizard asks for your details, a profile photo, and verification of your identity, as the Law Society requires. Then you can book a consultation, share documents and follow your matter.

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Read next: NEO's Privacy Policy, in plain language

Photos from Pexels: A video call on a laptop · A desk with a laptop, a plant and a contract.

This article is general information for people in Ontario, not legal advice. Rules, forms and deadlines change, and every situation is different. Check the current rule or speak to a licensed legal professional before you act.

Not sure where you stand? A licensed paralegal can look at your documents and tell you your options.

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Law Society of Ontario — Barreau de l'Ontario
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