Case Law

Potter v. New Brunswick Legal Aid: The Test for Constructive Dismissal

Constructive dismissal happens when an employer doesn't fire someone outright but changes the job so much, or treats the employee so badly, that the law treats it as a dismissal. In Potter v. New Brunswick Legal Aid Services Commission, 2015 SCC 10, the Supreme Court of Canada set out the test courts use across the country.

A Lady Justice statue holding the scales
The short answer
  • There are two branches: a single serious breach of an essential term, or a course of conduct showing the employer no longer intends to be bound by the contract.
  • The test is objective: would a reasonable person in the employee's position see a substantial change to the essential terms?
  • Even a suspension with pay can be constructive dismissal if it isn't authorized and isn't justified.
  • Employees should get advice before resigning, because the claim depends on the facts.

The case

Mr. Potter was the executive director of New Brunswick's legal aid commission, on a ten-year appointment. During discussions about buying out his contract, he went on sick leave. The commission then told him not to return to work until further notice, kept paying him, and, without telling him, had recommended to the government that his appointment be ended. He treated this as constructive dismissal.

Law books on a library shelf

The Supreme Court agreed. An employer's power to suspend with pay is not unlimited: it must be authorized by the contract or justified by legitimate business reasons, and the employer must act in good faith. Indefinitely suspending him without reasons, while working towards his termination, was a substantial breach.

The two branches

  1. A single unilateral act that breaches an essential term: identify the change, then ask whether a reasonable person in the employee's situation would feel that the essential terms were being substantially changed. Examples include a large pay cut, a demotion, or a major change to duties or location not allowed by the contract.
  2. A series of acts that, taken together, show the employer no longer intends to be bound by the contract, such as a toxic or abusive work environment the employer allows to continue.

Practical points

  • Raise your objection in writing promptly. Staying in the changed job for a long time without objecting can be treated as acceptance.
  • Keep records: emails, pay stubs, job descriptions before and after, and notes of meetings.
  • If the claim succeeds, damages are usually measured like a wrongful dismissal: reasonable notice, subject to mitigation.
  • If it fails, the employee may be found to have resigned, with no entitlement to notice.

Common questions

Is a small pay cut constructive dismissal?

Not usually. The change has to be substantial. Courts have often found cuts of around 10 percent or less not enough on their own, but every case turns on its facts.

Can I keep working while I object?

Sometimes an employee can work under protest for a short time while making clear they don't accept the change. Get advice early, because timing matters.

Photos from Pexels: A Lady Justice statue holding the scales · Law books on a library shelf.

This article is general information for people in Ontario, not legal advice. Rules, forms and deadlines change, and every situation is different. Check the current rule or speak to a licensed legal professional before you act.

Not sure where you stand? A licensed paralegal can look at your documents and tell you your options.

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Law Society of Ontario — Barreau de l'Ontario
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