Legal Services

NEO's frequently asked questions

Our FAQ page answers the questions people ask most about working with a licensed paralegal in Ontario.

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Topics covered

  • About paralegals and our services: what a licensed paralegal is, how paralegals and lawyers differ, and which matters we help with.
  • Fees and getting started: fixed fees, the free consultation, what to bring, and virtual meetings.
  • Small Claims Court and debt collection: representation for claims up to $50,000, collecting unpaid invoices, and how long a case takes.
  • Landlord and Tenant Board: applications and hearings for landlords and tenants, and what to do with an eviction notice.
  • Traffic tickets and provincial offences: how we help, and how long you have to respond to a ticket.
  • Employment, human rights and workplace injury: HRTO applications, employment standards claims and WSIB appeals.
  • Where we work: in-person and video hearings, and clients outside the GTA.

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Read next: The areas NEO serves across Ontario

This article is general information for people in Ontario, not legal advice. Rules, forms and deadlines change, and every situation is different. Check the current rule or speak to a licensed legal professional before you act.

Not sure where you stand? A licensed paralegal can look at your documents and tell you your options.

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Law Society of Ontario — Barreau de l'Ontario
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