Laundry, Parking and Storage: When Your Landlord Takes a Service Away

When you rent a unit, the rent often includes services and facilities: laundry machines, a parking spot, a storage locker, a gym, or utilities. Under the Residential Tenancies Act, a landlord can't remove or reduce a service the rent includes without a matching reduction in rent.

Common examples

• The laundry room is closed for months, or the machines are removed.
• Your parking spot is reassigned or the garage is closed.
• A storage locker or bike room is taken back.
• The pool, gym or party room is shut permanently.

What to do

1. Check your lease to see which services are included in the rent.
2. Write to the landlord asking for the service back, or a rent reduction.
3. Keep evidence: photos, notices from the landlord, and dates.
4. Apply to the Board if it isn't fixed. Temporary interruptions for repairs are different from a permanent loss.

A tip for landlords

If you need to change or end a service, talk to the tenant first and agree a fair rent reduction in writing. It avoids a dispute at the Board.

Sources

• Residential Tenancies Act, 2006
• LTB forms, including T3 (rent reduction)

Read next: Moving Out the Right Way: An Ontario Tenant's Checklist

General Ontario legal information, not legal advice for your matter, and reading it does not create a retainer. Sources checked 15 October 2026: check the current law, forms and dates before you act.

Photos from Pexels: A home laundry room · A parking lot seen from above.

This article is general information for people in Ontario, not legal advice. Rules, forms and deadlines change, and every situation is different. Check the current rule or speak to a licensed legal professional before you act.