Human Rights (HRTO)Fixed feePolice conduct complaints

Racial profiling / police complaint

Racial profiling / police complaint. Representation before the Human Rights Tribunal of Ontario and complaints under the OHRC.

Time limits apply to police complaints and human rights applications; they are confirmed at the first meeting, so act as soon as possible. Ontario Licensed paralegal firm (LSO P21785)

What is included

  • Reviewing what happened and the options available to you
  • Preparing a complaint to the Law Enforcement Complaints Agency (formerly the OIPRD)
  • Preparing a human rights application where discrimination was involved
  • Organizing evidence, such as incident numbers, photos, video and witness details

What is not included

  • Judicial review in the Divisional Court, which only a lawyer may handle
  • Hearing attendance when the service is for documents only
  • Claims in court or at other tribunals, unless agreed in writing
  • Disbursements such as transcripts, translations and courier costs

Who this service is for

  • People who believe they were treated unfairly by police, including racial profiling
  • People who want a complaint about police conduct reviewed

Information to have ready

  1. 1The date, time and place of the incident
  2. 2Officer names or badge numbers and any incident or occurrence number
  3. 3Photos, video, medical records and other evidence
  4. 4Names and contact details of witnesses

Frequently asked questions

How much does it cost?

The fee is $1,500 plus 13% HST ($1,695.00 in all) for the work described on this page. Court, tribunal or government fees and other disbursements are extra. We confirm the scope and the fee in a written retainer agreement before any work starts.

What happens when I check out?

You book a time for your intake call, then save a card on Stripe's secure page. Nothing is charged today: the card is only charged later, for an invoice for work already done, as your retainer agreement sets out. A licensed paralegal confirms the details, checks for conflicts of interest and, if we can act for you, sends the retainer agreement. Fees paid before the work is done are held in our trust account.

Is a police complaint the same as a human rights application?

No. A complaint to the Law Enforcement Complaints Agency is about police conduct and discipline, while a human rights application seeks a remedy for discrimination. In some cases both may be possible.

Does this service cover criminal charges?

No. Criminal charges from the same incident are a separate matter and may need a lawyer.

General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.

Important limitations

  • No outcome can be guaranteed; the Tribunal decides
  • The one-year deadline must be met, and late applications are accepted only in limited cases
  • Settling or pursuing another remedy may affect your application
Law Society of Ontario — Barreau de l'Ontario
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