Human rights complaint at a federal workplace (CHRC)
Complaint to the Canadian Human Rights Commission for a federally regulated employer.
What is included
- Confirming whether your employer is federally regulated
- Preparing the complaint to the Canadian Human Rights Commission
- Organizing your documents and a dated timeline
- Responding to the Commission's requests and taking part in mediation, where offered
What is not included
- Judicial review in the Divisional Court, which only a lawyer may handle
- Hearing attendance when the service is for documents only
- Claims in court or at other tribunals, unless agreed in writing
- Disbursements such as transcripts, translations and courier costs
Who this service is for
- Employees of banks, airlines, telecommunications companies or interprovincial transport companies
- Employees of the federal public service and other federally regulated employers
Information to have ready
- 1A dated timeline of what happened
- 2Names and roles of the people involved and any witnesses
- 3Emails, texts, letters, policies and other documents
- 4Medical or other notes about accommodation needs, if they apply
- 5Any letters or decisions from the Tribunal
Frequently asked questions
How much does it cost?
The fee is $1,250 plus 13% HST ($1,412.50 in all) for the work described on this page. Court, tribunal or government fees and other disbursements are extra. We confirm the scope and the fee in a written retainer agreement before any work starts.
What happens when I check out?
You book a time for your intake call, then save a card on Stripe's secure page. Nothing is charged today: the card is only charged later, for an invoice for work already done, as your retainer agreement sets out. A licensed paralegal confirms the details, checks for conflicts of interest and, if we can act for you, sends the retainer agreement. Fees paid before the work is done are held in our trust account.
How do I know if my employer is federally regulated?
Examples include banks, airlines, telecommunications, interprovincial trucking and the federal public service. Most other Ontario employers fall under Ontario's Human Rights Code.
Is the process the same as at the Ontario Tribunal?
No. Federal complaints go first to the Canadian Human Rights Commission, which decides whether to deal with the complaint and may refer it to the Canadian Human Rights Tribunal.
General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.
Important limitations
- No outcome can be guaranteed; the Tribunal decides
- The one-year deadline must be met, and late applications are accepted only in limited cases
- Settling or pursuing another remedy may affect your application
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