Consumer Rights

Force Majeure and Frustration: When Events Make a Contract Impossible

Floods, fires, pandemics and closures can make a contract impossible to keep. Here is how the law decides who bears the loss.

A building with columns and a clock on the side of it

When something outside the parties' control makes a contract impossible, two legal ideas may apply: a force majeure clause in the contract, and the doctrine of frustration.

The short answer

First read the contract for a force majeure clause: it decides what happens. If there isn't one, a contract can be frustrated when an unforeseen event makes performance radically different from what was agreed, and Ontario's Frustrated Contracts Act deals with money already paid.

Force majeure clauses

Antique wooden bookshelves filled with leather-bound books

These clauses list events, such as natural disasters, war, government orders or pandemics, that excuse or suspend performance. Each clause is different, so the wording matters.

Frustration

Without a clause, a contract may be frustrated when:

  • an unforeseen event happens after the contract was made;
  • it isn't the fault of either party;
  • it makes performance radically different from what was agreed.

Being more expensive or less convenient isn't enough.

What happens to money paid

Under the Frustrated Contracts Act, money paid before the event may be recoverable, with allowances for expenses already incurred.

Practical steps

  • Give written notice to the other side as soon as possible.
  • Keep records of the event and its effect.
  • Try to agree on rescheduling or refunds.
Talk to NEO

Need help with a consumer dispute? NEO can help you write a demand letter, or bring or defend a claim in Small Claims Court. Call 647-200-3526 or toll-free 888-519-2435, email info@neolegalservices.com, or book a free consultation.

Sources

Read next: Timeshares in Ontario: Your 10-Day Right to Cancel

General Ontario legal information, not legal advice for your matter, and reading it does not create a retainer. Sources checked 16 October 2026: check the current law, forms and dates before you act.

Photos from Unsplash: a building with columns and a clock on the side of it · Antique wooden bookshelves filled with leather-bound books.

This article is general information for people in Ontario, not legal advice. Rules, forms and deadlines change, and every situation is different. Check the current rule or speak to a licensed legal professional before you act.

Not sure where you stand? A licensed paralegal can look at your documents and tell you your options.

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Law Society of Ontario — Barreau de l'Ontario
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