Consumer Rights

Timeshares in Ontario: Your 10-Day Right to Cancel

High-pressure timeshare presentations are common. Ontario gives you a cooling-off period to change your mind. Here is how it works.

Couple signing document at desk

Ontario's Consumer Protection Act gives consumers special rights for time share agreements.

The short answer

You can cancel a time share agreement for any reason within 10 days after you receive a written copy of it. Cancel in writing, keep proof, and the business must refund you.

The cooling-off period

  • 10 days after you receive the written agreement.
  • No reason needed.
  • Cancel by giving notice in writing, in a way that gives you proof, such as email or registered mail.

Refunds

a person writing on a piece of paper

After a valid cancellation, the business must refund the money you paid within the time the rules set.

Longer rights

You may have longer to cancel if the agreement didn't contain the required information, or if the business used unfair practices.

Before you sign

  • Take the contract home and read it.
  • Check the total cost, including yearly fees.
  • Ask how you could sell or exit later.

Paid by credit card?

If the business doesn't refund you, you may be able to ask your credit card issuer to reverse the charge.

Talk to NEO

Need help with a consumer dispute? NEO can help you write a demand letter, or bring or defend a claim in Small Claims Court. Call 647-200-3526 or toll-free 888-519-2435, email info@neolegalservices.com, or book a free consultation.

Sources

Read next: Payday Loans in Ontario: The Rules Lenders Must Follow

General Ontario legal information, not legal advice for your matter, and reading it does not create a retainer. Sources checked 16 October 2026: check the current law, forms and dates before you act.

Photos from Unsplash: couple signing document at desk · a person writing on a piece of paper.

This article is general information for people in Ontario, not legal advice. Rules, forms and deadlines change, and every situation is different. Check the current rule or speak to a licensed legal professional before you act.

Not sure where you stand? A licensed paralegal can look at your documents and tell you your options.

Book a Free Consultation

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Law Society of Ontario — Barreau de l'Ontario
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