High-pressure timeshare presentations are common. Ontario gives you a cooling-off period to change your mind. Here is how it works.

Ontario's Consumer Protection Act gives consumers special rights for time share agreements.
You can cancel a time share agreement for any reason within 10 days after you receive a written copy of it. Cancel in writing, keep proof, and the business must refund you.

After a valid cancellation, the business must refund the money you paid within the time the rules set.
You may have longer to cancel if the agreement didn't contain the required information, or if the business used unfair practices.
If the business doesn't refund you, you may be able to ask your credit card issuer to reverse the charge.
Need help with a consumer dispute? NEO can help you write a demand letter, or bring or defend a claim in Small Claims Court. Call 647-200-3526 or toll-free 888-519-2435, email info@neolegalservices.com, or book a free consultation.
Read next: Payday Loans in Ontario: The Rules Lenders Must Follow
General Ontario legal information, not legal advice for your matter, and reading it does not create a retainer. Sources checked 16 October 2026: check the current law, forms and dates before you act.
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This article is general information for people in Ontario, not legal advice. Rules, forms and deadlines change, and every situation is different. Check the current rule or speak to a licensed legal professional before you act.
Not sure where you stand? A licensed paralegal can look at your documents and tell you your options.
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