Tenant rights advice (written). Full representation for landlords and tenants before the Landlord and Tenant Board.
Notice periods under the Residential Tenancies Act, 2006 must be met before some applications can be filed, and the Board sets hearing dates; the expected steps are confirmed in writing before work starts. Ontario Licensed paralegal firm (LSO P21785)
What is included
Reviewing the notice, application or problem and your lease
Explaining your options, such as a payment plan or raising maintenance issues
Preparing your tenant application or your response
Organizing your evidence, such as photos, receipts and messages
Representing you at mediation or the hearing, where your service includes it
What is not included
Board application fees, Court Enforcement Office (Sheriff) fees and other disbursements
Hearing attendance when the service is for a notice or documents only
Appeals to the Divisional Court, which only a lawyer may handle
Extra hearing days or new applications beyond the one described
Who this service is for
Tenants facing an eviction notice or application
Tenants with repair, harassment, lockout or illegal charge problems
Tenants answering an above-guideline rent increase application
Former tenants owed a deposit or compensation
Information to have ready
1The lease and any notice or application you received
2Rent receipts or e-transfer records
3Photos and dates of repair problems, and your written repair requests
4Texts, emails and letters with the landlord
Frequently asked questions
How much does it cost?+
The fee is $400 plus 13% HST ($452.00 in all) for the work described on this page. Court, tribunal or government fees and other disbursements are extra. We confirm the scope and the fee in a written retainer agreement before any work starts.
What happens when I check out?+
You book a time for your intake call, then save a card on Stripe's secure page. Nothing is charged today: the card is only charged later, for an invoice for work already done, as your retainer agreement sets out. A licensed paralegal confirms the details, checks for conflicts of interest and, if we can act for you, sends the retainer agreement. Fees paid before the work is done are held in our trust account.
Do I have to move out after receiving a notice?+
No. A landlord's notice alone does not end your tenancy; the landlord usually needs an order from the Board, and only the Court Enforcement Office (Sheriff) can enforce it.
Can I raise repair problems at my landlord's rent hearing?+
Often yes. Section 82 of the Residential Tenancies Act, 2006 lets a tenant raise maintenance and other issues at a non-payment hearing, but advance notice and copies of evidence must usually be given before the hearing.
How long do I have to file a tenant application?+
Many tenant applications about maintenance or the landlord's conduct must be filed within one year of the problem, so it helps to act early.
General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.
Important limitations
No outcome can be guaranteed; the Board decides
Notices and applications depend on accurate dates and information from you
You must follow the Board's deadlines and orders
Appeals of Board orders go to the Divisional Court, where only a lawyer may act, so for that step the firm only organizes the file and a summary and refers the appeal to an Ontario lawyer.