Special Services at Home — application
Special Services at Home — application: forms, evidence and follow-up with the program.
What is included
- Checking eligibility for the program
- Completing the application and gathering supporting documents
- Coordinating any part that a health provider or other authoriser must complete
- Following up with the program and explaining its decision
- Preparing a review request if the application is refused, where the program allows one
What is not included
- Charges from doctors and other providers for reports, forms and records, and other disbursements
- Later stages, such as an appeal after a reconsideration, unless agreed in writing
- Medical assessments or treatment
- A court action in the Superior Court of Justice, such as a long-term disability lawsuit, which needs a lawyer
- Financial, tax-planning or investment advice
Who this service is for
- Families of children with severe disabilities
- Adults with a developmental disability and their families
- People needing help with drug, device, energy or school costs
Information to have ready
- 1Proof of income, such as your latest notice of assessment
- 2Your health card and any medical or assessment documents
- 3Any letters or decisions from the program
- 4Bills or quotes, for device or energy programs
Frequently asked questions
How much does it cost?
The fee is $200 plus 13% HST ($226.00 in all) for the work described on this page. Court, tribunal or government fees and other disbursements are extra. We confirm the scope and the fee in a written retainer agreement before any work starts.
What happens when I check out?
You book a time for your intake call, then save a card on Stripe's secure page. Nothing is charged today: the card is only charged later, for an invoice for work already done, as your retainer agreement sets out. A licensed paralegal confirms the details, checks for conflicts of interest and, if we can act for you, sends the retainer agreement. Fees paid before the work is done are held in our trust account.
Can I apply to more than one program?
Often, yes. Many Ontario programs can be combined, though some count other support as income. We check how they fit together.
Is there an appeal if I am refused?
It depends on the program. Some offer an internal review, and some have no formal appeal. We explain the options once we see the decision.
General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.
Important limitations
- No outcome can be guaranteed; each program decides eligibility
- Programs rely heavily on medical evidence, which only your health providers can give
- Review and appeal deadlines are strict, so tell us about any decision as soon as you receive it
- Some disability work may be outside what a licensed paralegal is permitted to do, such as a court action against an insurer in the Superior Court of Justice; before any work starts we confirm that your matter is within that scope, and we can refer you to an Ontario lawyer for anything that is not.
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