EmploymentFixed feeEmployment Insurance

Record of Employment and EI benefit review

Checking your ROE and EI decision before appealing.

A request for reconsideration of an EI decision must usually be made within 30 days of receiving it, and an appeal to the Social Security Tribunal within 30 days of the reconsideration decision. Ontario Licensed paralegal firm (LSO P21785)

What is included

  • Reviewing the EI decision and your Record of Employment
  • Preparing a request for reconsideration
  • Preparing an appeal to the Social Security Tribunal
  • Organizing evidence and witness statements
  • Representing you at the Social Security Tribunal hearing, where your service includes it

What is not included

  • Court claims over the $50,000 Small Claims Court limit, which a lawyer must handle
  • Court or tribunal fees and other disbursements
  • Hearings, reviews or appeals beyond the step described
  • Union grievances, which usually go through the union under the collective agreement

Who this service is for

  • People denied EI for misconduct or for quitting
  • People whose Record of Employment is wrong
  • People appealing an EI reconsideration decision

Information to have ready

  1. 1The EI decision letter
  2. 2Your Record of Employment
  3. 3Termination or resignation letters and messages with your employer
  4. 4Any medical notes, if you left for health reasons

Frequently asked questions

How much does it cost?

The fee is $150 plus 13% HST ($169.50 in all) for the work described on this page. Court, tribunal or government fees and other disbursements are extra. We confirm the scope and the fee in a written retainer agreement before any work starts.

What happens when I check out?

You book a time for your intake call, then save a card on Stripe's secure page. Nothing is charged today: the card is only charged later, for an invoice for work already done, as your retainer agreement sets out. A licensed paralegal confirms the details, checks for conflicts of interest and, if we can act for you, sends the retainer agreement. Fees paid before the work is done are held in our trust account.

Can I go straight to the Social Security Tribunal?

No. You usually must ask for a reconsideration first; only the reconsideration decision can be appealed to the Tribunal.

Can I get EI if I quit?

Possibly, if you had just cause for leaving, such as harassment or unsafe conditions, and no reasonable alternative. The facts and evidence matter.

General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.

Important limitations

  • No outcome can be guaranteed; the decision-maker decides
  • Small Claims Court can award at most $50,000
  • Deadlines, often two years, must be met
  • Court claims over the $50,000 Small Claims Court limit and any other employment work outside a licensed paralegal's scope are referred to an Ontario lawyer.
Law Society of Ontario — Barreau de l'Ontario
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