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Disability BenefitsFixed feeODSP and Ontario Works

Ontario Works — shelter cost review

Ontario Works — shelter cost review: forms, evidence and follow-up with the program.

You usually have 30 days from an ODSP or Ontario Works decision to ask for an internal review, and 30 days from the internal review decision to appeal to the Social Benefits Tribunal. Ontario Licensed paralegal firm (LSO P21785)

What is included

  • Checking eligibility, including the income, asset and household rules
  • Preparing the application or the disability adjudication package with your health providers
  • Responding to your caseworker's requests for information
  • Preparing internal review requests and Social Benefits Tribunal appeals
  • Disputing overpayments, sanctions, suspensions and other benefit decisions

What is not included

  • Charges from doctors and other providers for reports, forms and records, and other disbursements
  • Later stages, such as an appeal after a reconsideration, unless agreed in writing
  • Medical assessments or treatment
  • A court action in the Superior Court of Justice, such as a long-term disability lawsuit, which needs a lawyer
  • Financial, tax-planning or investment advice

Who this service is for

  • People with a disability applying for ODSP
  • Ontario Works or ODSP recipients facing a reduction, suspension or overpayment
  • Applicants refused because they were found not to have a disability

Information to have ready

  1. 1Your ODSP or Ontario Works member ID and any decision letters
  2. 2Medical records and the names of your health providers
  3. 3Proof of income, rent or housing costs, bank balances and assets
  4. 4Details of everyone in your household

Frequently asked questions

How much does it cost?

The fee is $200 plus 13% HST ($226.00 in all) for the work described on this page. Court, tribunal or government fees and other disbursements are extra. We confirm the scope and the fee in a written retainer agreement before any work starts.

What happens when I check out?

You book a time for your intake call, then save a card on Stripe's secure page. Nothing is charged today: the card is only charged later, for an invoice for work already done, as your retainer agreement sets out. A licensed paralegal confirms the details, checks for conflicts of interest and, if we can act for you, sends the retainer agreement. Fees paid before the work is done are held in our trust account.

What does the Disability Adjudication Unit decide?

It decides whether you meet the ODSP definition of a person with a disability, based mainly on the forms your health providers complete.

What if I am told I was overpaid?

You can ask for an internal review of an overpayment decision and, in many cases, appeal it. We look at how it was calculated and whether it can be disputed.

Can I work while on ODSP?

Yes, but earnings must be reported and can reduce your income support under the program's rules. We can help you understand how reporting works for you.

General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.

Important limitations

  • No outcome can be guaranteed; each program decides eligibility
  • Programs rely heavily on medical evidence, which only your health providers can give
  • Review and appeal deadlines are strict, so tell us about any decision as soon as you receive it
  • Some disability work may be outside what a licensed paralegal is permitted to do, such as a court action against an insurer in the Superior Court of Justice; before any work starts we confirm that your matter is within that scope, and we can refer you to an Ontario lawyer for anything that is not.
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Law Society of Ontario — Barreau de l'Ontario
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