Dispute over the non-earner benefit for someone who wasn't working.
The insurer must respond within set times under the Schedule; a dispute at the Licence Appeal Tribunal is usually due within two years of the refusal. Ontario Licensed paralegal firm (LSO P21785)
What is included
Checking whether the policy that applies includes income replacement or non-earner coverage
Reviewing your work and income history and the insurer's calculation
Explaining the choice between weekly benefits when more than one may apply
Gathering employer, tax and medical evidence
Disputing a denial, a stoppage at 104 weeks or a calculation error
What is not included
Charges for medical reports, assessments and records, and other disbursements
Later stages, such as a Licence Appeal Tribunal hearing or reconsideration, unless the service names them
A personal injury lawsuit against an at-fault driver, which is usually lawyer work
An appeal or judicial review of a Licence Appeal Tribunal decision in the Divisional Court, which needs a lawyer
Medical or rehabilitation treatment
Who this service is for
Workers who cannot do their job after a collision
Students and people not working who are completely unable to carry on a normal life
Claimants whose benefits stopped at 104 weeks
Information to have ready
1Tax returns and notices of assessment for recent years
2Pay stubs, the employer's confirmation form (OCF-2) and your job description
3Medical reports about your ability to work
4Your policy or its declarations page
Frequently asked questions
How much does it cost?+
The fee is $1,250 plus 13% HST ($1,412.50 in all) for the work described on this page. Court, tribunal or government fees and other disbursements are extra. We confirm the scope and the fee in a written retainer agreement before any work starts.
What happens when I check out?+
You book a time for your intake call, then save a card on Stripe's secure page. Nothing is charged today: the card is only charged later, for an invoice for work already done, as your retainer agreement sets out. A licensed paralegal confirms the details, checks for conflicts of interest and, if we can act for you, sends the retainer agreement. Fees paid before the work is done are held in our trust account.
Do I have income replacement coverage?+
Since July 1, 2026, income replacement and non-earner benefits are optional coverage in Ontario auto policies, so the first step is checking what the policy that applies includes.
What changes after 104 weeks?+
After 104 weeks, income replacement usually continues only if you cannot do any job you are reasonably suited for by education, training or experience.
Can I choose which weekly benefit to receive?+
If you qualify for more than one of the income replacement, non-earner or caregiver benefits, you usually must elect one, and the choice can be hard to change, so get advice first.
General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.
Important limitations
No outcome can be guaranteed; the insurer and, if there is a dispute, the Licence Appeal Tribunal decide
Deadlines under the Statutory Accident Benefits Schedule are strict
The service covers accident benefits only, not a lawsuit against another driver