Social Security Tribunal appeal (CPP disability or EI)
Appealing a Canada Pension Plan disability or Employment Insurance decision at the Social Security Tribunal.
What is included
- Reviews the decision and your file
- Requests reconsideration or files the appeal or complaint
- Helps gather medical, service or travel evidence
- Represents you at the hearing or prepares written submissions
- Advises on further review options
What is not included
- Filing fees, transcripts and other disbursements
- Further appeals or other proceedings not covered by the lawyer's written retainer
- Independent medical or other reports
Who this service is for
- People refused CPP disability or EI benefits
- Veterans appealing a disability benefit decision
- Air passengers with a delay, cancellation or baggage complaint
Information to have ready
- 1The decision or reconsideration letter
- 2Medical records, for disability claims
- 3Service or employment records
- 4Tickets, receipts and airline correspondence, for passenger complaints
How a referral works
- 1Tell us in a few words what the matter is about, and who else is involved, so we can check for a conflict of interest.
- 2We recommend an Ontario lawyer for your matter, and at least one other you could choose instead.
- 3The lawyer runs their own conflict check, confirms the scope and quotes the fee, normally in a written retainer agreement.
- 4You pay the lawyer's fee to the lawyer. Any referral fee comes out of it, is disclosed to you in writing, and never increases what you pay.
NEO Legal Services Professional Corporation is a licensed paralegal firm, not a law firm. Every step of a referral, and your rights
Frequently asked questions
What does the lawyer charge?
A typical Ontario fee for this service is $1,500–$5,000, plus HST. The lawyer quotes the actual fee before any work starts. You pay the lawyer directly; the referral itself costs you nothing.
Do I need reconsideration before appealing a CPP disability or EI decision?
Usually yes. Most CPP disability and EI decisions must be reconsidered by Service Canada before an appeal to the Social Security Tribunal.
Should I contact the airline before filing a complaint?
Usually yes. Passengers are generally expected to raise the issue with the airline first before complaining to the Canadian Transportation Agency.
General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.
Important limitations
- No outcome can be guaranteed
- Tribunals and courts can only decide the issues the law gives them
- Deadlines to appeal or apply keep running during a referral
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