Homeowner claim for defective or incomplete renovation work
A claim against a renovation contractor over poor workmanship, deficiencies or work left unfinished.
What is included
- Reviews your purchase agreement, warranty documents or renovation contract
- Prepares Tarion warranty forms and supporting evidence
- Represents you on an appeal to the Licence Appeal Tribunal
- Makes a demand or claim against a contractor for defective or incomplete work
- Advises on lien and holdback rules affecting your property
What is not included
- Reports from engineers, schedulers or quantity surveyors, and other disbursements
- Court, adjudication or arbitration filing fees
- Appeals unless added to the retainer
- Project management or site inspections
Who this service is for
- Buyers of new homes with defects
- Homeowners with a renovation gone wrong
- Owners whose Tarion claim was refused
Information to have ready
- 1Your purchase agreement or renovation contract
- 2Tarion forms and decisions, if any
- 3Photos, inspection reports and repair quotes
- 4Payment records and correspondence with the builder or contractor
How a referral works
- 1Tell us in a few words what the matter is about, and who else is involved, so we can check for a conflict of interest.
- 2We recommend an Ontario lawyer for your matter, and at least one other you could choose instead.
- 3The lawyer runs their own conflict check, confirms the scope and quotes the fee, normally in a written retainer agreement.
- 4You pay the lawyer's fee to the lawyer. Any referral fee comes out of it, is disclosed to you in writing, and never increases what you pay.
NEO Legal Services Professional Corporation is a licensed paralegal firm, not a law firm. Every step of a referral, and your rights
Frequently asked questions
What does the lawyer charge?
Lawyers usually charge $300–$650/hr for this kind of work, by the hour. The lawyer quotes the actual rate and an estimate. You pay the lawyer directly; the referral itself costs you nothing.
What does the new home warranty cover?
New homes in Ontario come with statutory warranties, including one-year, two-year and seven-year coverage for different kinds of defects, subject to exclusions.
Can a renovation dispute go to Small Claims Court?
If the amount is $50,000 or less, Small Claims Court may be an option, and a licensed paralegal can represent you there. Ask NEO whether your claim fits.
General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.
Important limitations
- No outcome can be guaranteed
- Statutory and contract deadlines keep running during a referral
- The lawyer confirms the scope, fee and steps in a written retainer before starting
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