Health & Professional RegulationLawyer referralHPARB reviews

Health Professions Appeal and Review Board review

Asking the Board to review a college's decision on a complaint or on a registration application.

A request for an HPARB review of a complaint decision generally must be made within 30 days of receiving the decision. Ontario Done by an Ontario lawyer, by referral

What is included

  • Reviews the college's decision and the investigation record
  • Explains what the Board can review, such as the adequacy of the investigation and the reasonableness of the decision
  • Prepares written submissions
  • Represents you at the review
  • Advises on next steps after the Board's decision

What is not included

  • Independent reports and other disbursements
  • Appeals or judicial review unless added to the retainer
  • Clinical, billing or management consulting

Who this service is for

  • Complainants unhappy with a health college's complaint decision
  • Regulated health professionals responding to a review request
  • Applicants refused registration by a health college

Information to have ready

  1. 1The college's decision and reasons
  2. 2The original complaint and your response
  3. 3The record or documents disclosed by the college
  4. 4Any correspondence from the Board

How a referral works

  1. 1Tell us in a few words what the matter is about, and who else is involved, so we can check for a conflict of interest.
  2. 2We recommend an Ontario lawyer for your matter, and at least one other you could choose instead.
  3. 3The lawyer runs their own conflict check, confirms the scope and quotes the fee, normally in a written retainer agreement.
  4. 4You pay the lawyer's fee to the lawyer. Any referral fee comes out of it, is disclosed to you in writing, and never increases what you pay.

NEO Legal Services Professional Corporation is a licensed paralegal firm, not a law firm. Every step of a referral, and your rights

Frequently asked questions

What does the lawyer charge?

A typical Ontario fee for this service is $3,000–$9,000, plus HST. The lawyer quotes the actual fee before any work starts. You pay the lawyer directly; the referral itself costs you nothing.

Is an HPARB review a new hearing?

Usually not. The Board generally looks at whether the investigation was adequate and the decision reasonable, based on the record, rather than hearing the whole matter again.

Who can ask for a review?

Usually either the complainant or the professional, depending on the type of decision. The lawyer can confirm whether a review is available.

General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.

Important limitations

  • No outcome can be guaranteed
  • Regulators' deadlines must be met even while a lawyer is being chosen
  • The lawyer confirms the scope, fee and steps in a written retainer before starting
Law Society of Ontario — Barreau de l'Ontario
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