Employee monitoring and workplace privacy policy
A policy on monitoring email, devices, location and video at work, written to fit Ontario and federal privacy rules.
What is included
- Identifies which privacy laws apply to your organization
- Reviews how you collect, use, share and keep personal information
- Drafts or updates policies, notices and consent language
- Reviews vendor and data transfer contracts
- Advises on training and accountability steps
What is not included
- Technical security testing, forensics or IT services
- Regulator or court proceedings not covered by the lawyer's written retainer
- Advice from foreign counsel where laws outside Canada apply
Who this service is for
- Businesses and not-for-profits that handle personal information
- Employers using monitoring, cameras or biometrics
- Organizations serving people in Quebec, the EU or elsewhere
Information to have ready
- 1Your current privacy policy and consent forms
- 2A list of the personal information you collect and why
- 3Vendor and service provider contracts
- 4Details of systems, cameras or monitoring tools
How a referral works
- 1Tell us in a few words what the matter is about, and who else is involved, so we can check for a conflict of interest.
- 2We recommend an Ontario lawyer for your matter, and at least one other you could choose instead.
- 3The lawyer runs their own conflict check, confirms the scope and quotes the fee, normally in a written retainer agreement.
- 4You pay the lawyer's fee to the lawyer. Any referral fee comes out of it, is disclosed to you in writing, and never increases what you pay.
NEO Legal Services Professional Corporation is a licensed paralegal firm, not a law firm. Every step of a referral, and your rights
Frequently asked questions
What does the lawyer charge?
A typical Ontario fee for this service is $1,000–$3,500, plus HST. The lawyer quotes the actual fee before any work starts. You pay the lawyer directly; the referral itself costs you nothing.
Which privacy law applies to an Ontario business?
Usually the federal Personal Information Protection and Electronic Documents Act for commercial activity. Health information custodians follow Ontario's Personal Health Information Protection Act, 2004, and other laws may apply to some employees or to customers elsewhere.
Does an organization need a privacy officer?
Organizations covered by federal privacy law must designate someone accountable for compliance. It can be an existing staff member with the right support.
Can an employer monitor employees?
Sometimes, within limits. Ontario employers with 25 or more employees must have a written electronic monitoring policy, and privacy and employment laws may restrict what is reasonable.
General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.
Important limitations
- No outcome can be guaranteed
- Compliance depends on how the organization actually follows its policies
- The lawyer confirms the scope, fee and steps in a written retainer before starting
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