HRTO — respondent's response for a small business
Preparing an employer's or service provider's response (Form 2).
What is included
- Reviewing the application and the Tribunal's deadline to respond
- Gathering policies, records and correspondence
- Drafting the response (Form 2) with your account and documents
- Exploring mediation and settlement options
- Representing you at the hearing, where your service includes it
What is not included
- Judicial review in the Divisional Court, which only a lawyer may handle
- Hearing attendance when the service is for documents only
- Claims in court or at other tribunals, unless agreed in writing
- Disbursements such as transcripts, translations and courier costs
Who this service is for
- Small businesses and employers named in an application
- Landlords and service providers responding to the Tribunal
Information to have ready
- 1The application and every letter from the Tribunal
- 2Workplace or business policies, such as accommodation and harassment policies
- 3Personnel, tenancy or customer records related to the application
- 4Emails, messages and names of witnesses
Frequently asked questions
How much does it cost?
The fee is $1,250 plus 13% HST ($1,412.50 in all) for the work described on this page. Court, tribunal or government fees and other disbursements are extra. We confirm the scope and the fee in a written retainer agreement before any work starts.
What happens when I check out?
You book a time for your intake call, then save a card on Stripe's secure page. Nothing is charged today: the card is only charged later, for an invoice for work already done, as your retainer agreement sets out. A licensed paralegal confirms the details, checks for conflicts of interest and, if we can act for you, sends the retainer agreement. Fees paid before the work is done are held in our trust account.
What if no response is filed?
If no response is filed by the deadline, the Tribunal may deal with the application without your input.
Is mediation available?
The Tribunal often offers mediation if both sides agree, which may resolve the matter before a hearing.
General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.
Important limitations
- No outcome can be guaranteed; the Tribunal decides
- The one-year deadline must be met, and late applications are accepted only in limited cases
- Settling or pursuing another remedy may affect your application
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