Federal Public Sector — grievance adjudication support
Representation at a federal public sector grievance adjudication, where agents are permitted.
What is included
- Checking whether federal or Ontario law applies to your workplace
- Preparing and filing the complaint, grievance referral or appeal with the right federal body
- Gathering your employment records, pay records and correspondence
- Representing you in any inquiry, mediation or settlement discussion
- Representing you at the hearing or adjudication the service covers
What is not included
- Filing fees, translations, transcripts, professional reports and other disbursements
- A judicial review or appeal in the Federal Court or Federal Court of Appeal, which needs a lawyer
- Later stages, such as a further appeal or extra hearing days, unless agreed in writing
- Attending a hearing when the service covers documents or advice only
Who this service is for
- Employees of federally regulated businesses such as banks, airlines, railways, telecoms and interprovincial trucking
- Federal public servants with a grievance or complaint
- Non-unionised federal employees who believe they were unjustly dismissed
- Federally regulated employers responding to a complaint
Information to have ready
- 1Your employment contract or offer letter, and any termination letter
- 2Pay stubs, records of hours and your Record of Employment
- 3Emails or messages about the issue
- 4Any union or grievance documents, if you are unionised
Frequently asked questions
How much does it cost?
The fee is $1,500 plus 13% HST ($1,695.00 in all) for the work described on this page. Court, tribunal or government fees and other disbursements are extra. We confirm the scope and the fee in a written retainer agreement before any work starts.
What happens when I check out?
You book a time for your intake call, then save a card on Stripe's secure page. Nothing is charged today: the card is only charged later, for an invoice for work already done, as your retainer agreement sets out. A licensed paralegal confirms the details, checks for conflicts of interest and, if we can act for you, sends the retainer agreement. Fees paid before the work is done are held in our trust account.
How do I know if my job is federally regulated?
Most workplaces in Ontario fall under Ontario law. Federal law applies to sectors such as banking, air travel, railways, telecommunications, interprovincial transport and the federal public service.
Who can make an unjust dismissal complaint under the Canada Labour Code?
Generally, non-unionised employees who are not managers and have at least 12 months of continuous service with a federally regulated employer.
Can a complaint be settled?
Often, yes. Federal complaints may be resolved with an inspector's help or through mediation before an adjudication or hearing.
General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.
Important limitations
- No outcome can be guaranteed; the tribunal or agency decides
- Federal deadlines are strict, and late filings may not be accepted
- Some steps, such as a Federal Court judicial review, are outside a licensed paralegal's scope
- Some federal work may be outside what a licensed paralegal is permitted to do, such as a Federal Court judicial review or a government application that is not part of a tribunal case; before any work starts we confirm that your matter is within that scope, and we can refer anything that is not to an Ontario lawyer.
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