Document PreparationFixed feeRecords requests

Employer records request (ESA or WSIB)

Employer records request (ESA or WSIB), prepared for a matter within a licensed paralegal's scope.

Ontario public institutions usually must respond to an access request within 30 days, which can be extended; other record holders set their own timing. Ontario Licensed paralegal firm (LSO P21785)

What is included

  • Identifying who holds the records and the right way to ask
  • Drafting a request that names the exact records and dates
  • Preparing any consent or authorization forms
  • Organizing the records once they arrive

What is not included

  • Court, tribunal or government fees, and courier or registered mail costs
  • Representation at a hearing, unless agreed in writing
  • Follow-up negotiation or a claim after the document is sent
  • Documents outside a licensed paralegal's scope, such as wills, real estate documents or business contracts

Who this service is for

  • People preparing for a tribunal or Small Claims Court hearing
  • People who need a clear letter, demand, complaint or records request
  • Self-represented people who want their documents organized
  • People who want a document reviewed before they rely on it

Information to have ready

  1. 1Photo ID and a signed authorization, if needed
  2. 2Dates, claim numbers or file numbers
  3. 3The record holder's contact details

Frequently asked questions

How much does it cost?

The fee is $300 plus 13% HST ($339.00 in all) for the work described on this page. Court, tribunal or government fees and other disbursements are extra. We confirm the scope and the fee in a written retainer agreement before any work starts.

What happens when I check out?

You book a time for your intake call, then save a card on Stripe's secure page. Nothing is charged today: the card is only charged later, for an invoice for work already done, as your retainer agreement sets out. A licensed paralegal confirms the details, checks for conflicts of interest and, if we can act for you, sends the retainer agreement. Fees paid before the work is done are held in our trust account.

What if an Ontario public institution refuses my request?

A refusal can usually be appealed to the Information and Privacy Commissioner of Ontario within a short time limit.

General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.

Important limitations

  • No outcome can be guaranteed
  • A document is only as accurate as the information you provide
  • Documents outside a licensed paralegal's scope are referred to a lawyer
  • A licensed paralegal may prepare documents for matters within paralegal scope, such as Small Claims Court and tribunal cases; documents outside that scope, such as commercial leases, licence agreements, website terms or other business contracts, are referred to an Ontario lawyer.
Law Society of Ontario — Barreau de l'Ontario
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