Employer records request (ESA or WSIB), prepared for a matter within a licensed paralegal's scope.
Ontario public institutions usually must respond to an access request within 30 days, which can be extended; other record holders set their own timing. Ontario Licensed paralegal firm (LSO P21785)
What is included
Identifying who holds the records and the right way to ask
Drafting a request that names the exact records and dates
Preparing any consent or authorization forms
Organizing the records once they arrive
What is not included
Court, tribunal or government fees, and courier or registered mail costs
Representation at a hearing, unless agreed in writing
Follow-up negotiation or a claim after the document is sent
Documents outside a licensed paralegal's scope, such as wills, real estate documents or business contracts
Who this service is for
People preparing for a tribunal or Small Claims Court hearing
People who need a clear letter, demand, complaint or records request
Self-represented people who want their documents organized
People who want a document reviewed before they rely on it
Information to have ready
1Photo ID and a signed authorization, if needed
2Dates, claim numbers or file numbers
3The record holder's contact details
Frequently asked questions
How much does it cost?+
The fee is $300 plus 13% HST ($339.00 in all) for the work described on this page. Court, tribunal or government fees and other disbursements are extra. We confirm the scope and the fee in a written retainer agreement before any work starts.
What happens when I check out?+
You book a time for your intake call, then save a card on Stripe's secure page. Nothing is charged today: the card is only charged later, for an invoice for work already done, as your retainer agreement sets out. A licensed paralegal confirms the details, checks for conflicts of interest and, if we can act for you, sends the retainer agreement. Fees paid before the work is done are held in our trust account.
What if an Ontario public institution refuses my request?+
A refusal can usually be appealed to the Information and Privacy Commissioner of Ontario within a short time limit.
General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.
Important limitations
No outcome can be guaranteed
A document is only as accurate as the information you provide
Documents outside a licensed paralegal's scope are referred to a lawyer
A licensed paralegal may prepare documents for matters within paralegal scope, such as Small Claims Court and tribunal cases; documents outside that scope, such as commercial leases, licence agreements, website terms or other business contracts, are referred to an Ontario lawyer.