Disability accommodation letter (housing)
Disability accommodation letter (housing). Representation before the Human Rights Tribunal of Ontario and complaints under the OHRC.
What is included
- Understanding your needs and the barrier you face
- Drafting a clear written request or letter that refers to the Human Rights Code
- Identifying the supporting information to include
- Following up with the employer, landlord or provider in writing
- Explaining the next steps if the request is refused
What is not included
- Judicial review in the Divisional Court, which only a lawyer may handle
- Hearing attendance when the service is for documents only
- Claims in court or at other tribunals, unless agreed in writing
- Disbursements such as transcripts, translations and courier costs
Who this service is for
- Employees treated unfairly at work because of disability, age, race, sex, creed, family status or another Code ground
- Tenants and home seekers facing discrimination in housing
- Customers treated unfairly by a business or service provider
- Employers, landlords and businesses answering a human rights application
Information to have ready
- 1A medical or professional note describing your restrictions or needs
- 2Earlier requests and the replies you received
- 3Your job description or tenancy details
- 4Any relevant policies
Frequently asked questions
How much does it cost?
The fee is $500 plus 13% HST ($565.00 in all) for the work described on this page. Court, tribunal or government fees and other disbursements are extra. We confirm the scope and the fee in a written retainer agreement before any work starts.
What happens when I check out?
You book a time for your intake call, then save a card on Stripe's secure page. Nothing is charged today: the card is only charged later, for an invoice for work already done, as your retainer agreement sets out. A licensed paralegal confirms the details, checks for conflicts of interest and, if we can act for you, sends the retainer agreement. Fees paid before the work is done are held in our trust account.
Do I have to share my diagnosis?
Usually not. An employer or landlord is generally entitled to information about your needs and limitations rather than your diagnosis, although what is reasonable depends on the situation.
Does sending a letter pause the deadline?
No. The one-year deadline to apply to the Tribunal usually keeps running while you negotiate.
General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.
Important limitations
- No outcome can be guaranteed; the Tribunal decides
- The one-year deadline must be met, and late applications are accepted only in limited cases
- Settling or pursuing another remedy may affect your application
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