Consultation for small business collections
Consultation for small business collections: advice on matters within a licensed paralegal's scope, with a referral to a lawyer when needed.
What is included
- A review of collections, employment standards and licensing issues within paralegal scope
- Explaining Small Claims Court options for unpaid accounts
- Explaining duties under the Employment Standards Act, 2000 and how claims are made
- Identifying tribunal and licensing risks for the business
- A referral to a lawyer for any part that is outside paralegal scope
What is not included
- Representation, filings or ongoing work after the consultation, unless agreed in a signed retainer
- Advice on matters a licensed paralegal is not permitted to handle
- Preparing documents beyond what the service describes
- Government, court or tribunal filing fees and other disbursements
Who this service is for
- Small business owners with unpaid invoices
- Employers who want to understand their Employment Standards Act duties
- Owners facing a licensing or tribunal issue
Information to have ready
- 1Invoices, contracts and correspondence for unpaid accounts
- 2Employment contracts, policies and pay records
- 3Any notices from a ministry, municipality or tribunal
Frequently asked questions
How much does it cost?
The fee is $150 plus 13% HST ($169.50 in all) for the work described on this page. Court, tribunal or government fees and other disbursements are extra. We confirm the scope and the fee in a written retainer agreement before any work starts.
What happens when I check out?
You book a time for your intake call, then save a card on Stripe's secure page. Nothing is charged today: the card is only charged later, for an invoice for work already done, as your retainer agreement sets out. A licensed paralegal confirms the details, checks for conflicts of interest and, if we can act for you, sends the retainer agreement. Fees paid before the work is done are held in our trust account.
Can you help collect unpaid invoices?
Yes, within the Small Claims Court limit of $50,000. That can include a demand letter, a claim and enforcing a judgment, each of which may be a separate service.
Can you review my business contracts?
Advice on a contract that is not part of a Small Claims Court or tribunal matter may need a lawyer. We tell you at the start and can refer you.
General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.
Important limitations
- Advice is based on the information and documents you provide at the time
- Until a retainer is signed, you remain responsible for your own deadlines
- No outcome can be guaranteed
- Advice is limited to matters a licensed paralegal is permitted to handle; if your question, or part of it, needs a lawyer, we tell you and can refer you to one.
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