Consent and Capacity Board — application or appeal preparation

Preparing and filing the application, appeal or response before the Consent and Capacity Board.

Many tribunals set short deadlines, sometimes 30 days or less from a decision, so get in touch early; how long the tribunal then takes depends on the tribunal, and the timing is confirmed in writing before work starts. Ontario Licensed paralegal firm (LSO P21785)

What is included

  • Reviewing the decision, order or problem and the deadline that applies to it
  • Explaining the tribunal's process and the options open to you
  • Preparing the application, appeal or response on the tribunal's forms and filing it
  • Organising your documents and evidence in the form the tribunal expects
  • Dealing with the tribunal and the other party on your behalf
  • Representing you at the step the service covers

What is not included

  • Tribunal filing fees, transcripts, professional reports and other disbursements
  • Stages the service does not name, such as an extra hearing day, a reconsideration or an appeal
  • Attending a hearing when the service covers documents or advice only
  • A judicial review or appeal in the Divisional Court, which is outside a licensed paralegal's scope
  • Collecting money or enforcing an order after the decision

Who this service is for

  • Someone who has received a decision, order or penalty from an Ontario board or agency
  • A person or small business starting, or responding to, a case before an Ontario tribunal
  • Licence holders facing a refusal, suspension or revocation
  • Someone who wants a licensed paralegal to prepare and present their case

Information to have ready

  1. 1The decision, order, notice or letter you want to challenge or respond to, with its date
  2. 2Any forms or letters already sent to or received from the tribunal or the other party
  3. 3Your documents and evidence, such as contracts, photos, emails, receipts and reports
  4. 4Names and contact details of the other party and any witnesses
  5. 5A short timeline of what happened, in your own words

Frequently asked questions

How much does it cost?

The fee is $750 plus 13% HST ($847.50 in all) for the work described on this page. Court, tribunal or government fees and other disbursements are extra. We confirm the scope and the fee in a written retainer agreement before any work starts.

What happens when I check out?

You book a time for your intake call, then save a card on Stripe's secure page. Nothing is charged today: the card is only charged later, for an invoice for work already done, as your retainer agreement sets out. A licensed paralegal confirms the details, checks for conflicts of interest and, if we can act for you, sends the retainer agreement. Fees paid before the work is done are held in our trust account.

Can a licensed paralegal represent me at an Ontario tribunal?

Yes. Licensed paralegals may represent people before tribunals set up under Ontario or federal law. A judicial review or appeal of a tribunal's decision in court is lawyer work, and if your matter reaches that point we can refer you to a lawyer.

What if I have missed the deadline?

Some tribunals can extend a deadline if you ask and explain the delay, but they do not have to. Contact us as soon as you can so we can check whether an extension request is possible.

Will the hearing be in person?

Many Ontario tribunals hold hearings by video, by phone or in writing, and some still meet in person. The tribunal decides the format, and we prepare you for whichever one applies.

Can my case settle before a hearing?

Often, yes. Many tribunals offer mediation or a case conference, and a settlement can be reached at any stage if both sides agree. We explain any offer to you, and the decision to accept it is yours.

General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.

Important limitations

  • No outcome can be guaranteed; the tribunal decides
  • Deadlines are set by law or by the tribunal, and missing one may end your right to go ahead
  • The service covers only the step it names; later steps are agreed separately in writing
  • A few services here are requests or complaints to public bodies rather than tribunal cases; before any work starts we confirm that your matter is within what a licensed paralegal is permitted to do, and we can refer anything that is not to an Ontario lawyer.
Law Society of Ontario — Barreau de l'Ontario
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