Civilian Review and Complaints Commission (RCMP) complaint
Complaint about RCMP conduct.
What is included
- Reviewing the federal decision, complaint or dispute and the deadline that applies
- Explaining the tribunal's or agency's process and your options
- Preparing and filing the application, appeal, complaint or response
- Organising your evidence and preparing written submissions
- Dealing with the tribunal or agency and the other party for you
- Representing you at the step the service covers, where the tribunal's rules allow a paralegal to appear
What is not included
- Filing fees, translations, transcripts, professional reports and other disbursements
- A judicial review or appeal in the Federal Court or Federal Court of Appeal, which needs a lawyer
- Later stages, such as a further appeal or extra hearing days, unless agreed in writing
- Attending a hearing when the service covers documents or advice only
Who this service is for
- Someone with a decision from a federal department, agency or tribunal they want reviewed
- Employees and employers in federally regulated workplaces
- People with a federal benefits, tax, transportation, privacy or human rights issue
Information to have ready
- 1The decision, notice or letter, with the date you received it
- 2Your file or reference number with the department or tribunal
- 3Documents and correspondence about the issue
- 4Any forms you have already filed
- 5A short timeline of what happened
Frequently asked questions
How much does it cost?
The fee is $400 plus 13% HST ($452.00 in all) for the work described on this page. Court, tribunal or government fees and other disbursements are extra. We confirm the scope and the fee in a written retainer agreement before any work starts.
What happens when I check out?
You book a time for your intake call, then save a card on Stripe's secure page. Nothing is charged today: the card is only charged later, for an invoice for work already done, as your retainer agreement sets out. A licensed paralegal confirms the details, checks for conflicts of interest and, if we can act for you, sends the retainer agreement. Fees paid before the work is done are held in our trust account.
Can a licensed paralegal appear before federal tribunals?
Many federal tribunals allow representation by a licensed paralegal, and some allow any representative you choose. The Federal Court and Federal Court of Appeal are different: a judicial review or appeal there needs a lawyer, and we can refer you to one.
Can I get more time if I have missed a deadline?
Some federal tribunals can extend time if you explain the delay and show you have an arguable case, but they do not have to. Contact us as soon as possible.
Are hearings held in person?
Many federal tribunals hold hearings by video or phone, and some decide matters on paper. The tribunal sets the format.
General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.
Important limitations
- No outcome can be guaranteed; the tribunal or agency decides
- Federal deadlines are strict, and late filings may not be accepted
- Some steps, such as a Federal Court judicial review, are outside a licensed paralegal's scope
- Some federal work may be outside what a licensed paralegal is permitted to do, such as a Federal Court judicial review or a government application that is not part of a tribunal case; before any work starts we confirm that your matter is within that scope, and we can refer anything that is not to an Ontario lawyer.
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