Some claims have strict notice deadlines, such as 10 days to give a municipality written notice of an injury caused by a road or sidewalk not kept in repair; other timing depends on your situation. Ontario Licensed paralegal firm (LSO P21785)
What is included
Reviewing the facts and your documents
Drafting a clear letter that says what happened, what you want and by when
Referring to the relevant rules or process in general terms
Explaining how to deliver the letter and keep proof
Explaining the next steps if there is no response
What is not included
Court, tribunal or government fees, and courier or registered mail costs
Representation at a hearing, unless agreed in writing
Follow-up negotiation or a claim after the document is sent
Documents outside a licensed paralegal's scope, such as wills, real estate documents or business contracts
Who this service is for
People preparing for a tribunal or Small Claims Court hearing
People who need a clear letter, demand, complaint or records request
Self-represented people who want their documents organized
People who want a document reviewed before they rely on it
Information to have ready
1The facts, with dates
2Documents you already have, such as contracts, receipts, letters and photos
3Names and addresses of the other party or the recipient
4Any deadline, form or notice you already received
Frequently asked questions
How much does it cost?+
The fee is $300 plus 13% HST ($339.00 in all) for the work described on this page. Court, tribunal or government fees and other disbursements are extra. We confirm the scope and the fee in a written retainer agreement before any work starts.
What happens when I check out?+
You book a time for your intake call, then save a card on Stripe's secure page. Nothing is charged today: the card is only charged later, for an invoice for work already done, as your retainer agreement sets out. A licensed paralegal confirms the details, checks for conflicts of interest and, if we can act for you, sends the retainer agreement. Fees paid before the work is done are held in our trust account.
Do I need a demand letter before suing in Small Claims Court?+
It is not always required, but it often helps by giving the other side a chance to pay or fix the problem and showing you acted reasonably.
What is Consumer Protection Ontario?+
It is the provincial government service that accepts complaints about businesses under Ontario's consumer protection laws and may contact the business to try to resolve the complaint.
General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.
Important limitations
No outcome can be guaranteed
A document is only as accurate as the information you provide
Documents outside a licensed paralegal's scope are referred to a lawyer
A licensed paralegal may prepare documents for matters within paralegal scope, such as Small Claims Court and tribunal cases; documents outside that scope, such as commercial leases, licence agreements, website terms or other business contracts, are referred to an Ontario lawyer.