Canadian Human Rights Tribunal — case assessment
Assessing your case and deadlines before the Canadian Human Rights Tribunal.
What is included
- Checking whether the federal or the Ontario human rights system applies
- Preparing the complaint to the Canadian Human Rights Commission
- Responding to the Commission's requests and taking part in mediation
- Preparing the statement of particulars and evidence if the complaint is referred to the Tribunal
- Representing you at Tribunal mediation or hearing, as the service covers
What is not included
- Filing fees, translations, transcripts, professional reports and other disbursements
- A judicial review or appeal in the Federal Court or Federal Court of Appeal, which needs a lawyer
- Later stages, such as a further appeal or extra hearing days, unless agreed in writing
- Attending a hearing when the service covers documents or advice only
Who this service is for
- People who faced discrimination from a federally regulated employer or service provider
- Federal public servants and employees of banks, airlines, telecoms and similar businesses
- Respondents who must answer a federal human rights complaint
Information to have ready
- 1A timeline of what happened, with dates and names
- 2Emails, letters, policies and records about the discrimination
- 3Names of witnesses
- 4Any internal complaint or grievance you already made, and its result
Frequently asked questions
How much does it cost?
The fee is $250 plus 13% HST ($282.50 in all) for the work described on this page. Court, tribunal or government fees and other disbursements are extra. We confirm the scope and the fee in a written retainer agreement before any work starts.
What happens when I check out?
You book a time for your intake call, then save a card on Stripe's secure page. Nothing is charged today: the card is only charged later, for an invoice for work already done, as your retainer agreement sets out. A licensed paralegal confirms the details, checks for conflicts of interest and, if we can act for you, sends the retainer agreement. Fees paid before the work is done are held in our trust account.
What is the difference between the Commission and the Tribunal?
The Commission receives and screens complaints and may offer mediation. Only complaints it refers go to the Tribunal, which holds hearings and makes binding decisions.
My employer is in Ontario. Which system applies?
Most Ontario employers and services fall under Ontario's Human Rights Code and the Human Rights Tribunal of Ontario. The federal system applies to federally regulated organisations.
General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.
Important limitations
- No outcome can be guaranteed; the tribunal or agency decides
- Federal deadlines are strict, and late filings may not be accepted
- Some steps, such as a Federal Court judicial review, are outside a licensed paralegal's scope
- Some federal work may be outside what a licensed paralegal is permitted to do, such as a Federal Court judicial review or a government application that is not part of a tribunal case; before any work starts we confirm that your matter is within that scope, and we can refer anything that is not to an Ontario lawyer.
PIPEDA-compliant⚖️ By-Law 9 trust accounting checks🛡️ Professional liability insured✅ LSO-licensed paralegal🔐 256-bit AES Encryption📋 Working toward WCAG 2.1 AA🇨🇦 Ontario-based firm🕒 SOC 2-audited hosting providers📄 CASL Compliant💻 Secure Client Portal📊 Transparent Fixed Fees🔍 Verified Google Reviews🤝 Free Initial Consultation🏛️ Law Society of Ontario📜 Professional Corporation🔏 Confidential by professional duty🌐 Province-Wide Service💬 Court interpreters in most languages⏱️ Same-Day Intake Response🗂️ Paperless Document Vault🔄 Real-Time Case Tracking🎓 Honours paralegal graduate · LLB in progress📱 Mobile-friendly client portal🧾 Upfront, written fees🔗 TLS 1.3 Secure Connections🛂 ID checks at sign-up (By-Law 7.1)🧑⚖️ Paralegal Scope of Practice📆 Flexible Appointment Booking💼 Small Business Friendly
