EmploymentFixed feeFederally regulated workplaces

Canada Labour Code — harassment and violence complaint

Complaint under the federal workplace harassment and violence rules.

Time limits under federal law apply and are confirmed at the first meeting, so act as soon as possible. Ontario Licensed paralegal firm (LSO P21785)

What is included

  • Confirming whether the employer is federally regulated
  • Explaining the federal process that applies
  • Preparing the complaint or response
  • Organizing your documents and timeline

What is not included

  • Court claims over the $50,000 Small Claims Court limit, which a lawyer must handle
  • Court or tribunal fees and other disbursements
  • Hearings, reviews or appeals beyond the step described
  • Union grievances, which usually go through the union under the collective agreement

Who this service is for

  • Employees of banks, airlines, telecommunications companies or interprovincial transport companies
  • Federally regulated employers answering a complaint

Information to have ready

  1. 1Your employment contract or offer letter
  2. 2Pay stubs, T4s and records of your hours
  3. 3Any termination letter and your Record of Employment
  4. 4Emails and messages with your employer
  5. 5A dated timeline of what happened

Frequently asked questions

How much does it cost?

The fee is $650 plus 13% HST ($734.50 in all) for the work described on this page. Court, tribunal or government fees and other disbursements are extra. We confirm the scope and the fee in a written retainer agreement before any work starts.

What happens when I check out?

You book a time for your intake call, then save a card on Stripe's secure page. Nothing is charged today: the card is only charged later, for an invoice for work already done, as your retainer agreement sets out. A licensed paralegal confirms the details, checks for conflicts of interest and, if we can act for you, sends the retainer agreement. Fees paid before the work is done are held in our trust account.

Does Ontario's Employment Standards Act apply to me?

Usually not. Employees of federally regulated employers are generally covered by the Canada Labour Code instead.

Who deals with federal pay equity complaints?

The Pay Equity Commissioner, who is part of the Canadian Human Rights Commission, administers the federal Pay Equity Act.

General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.

Important limitations

  • No outcome can be guaranteed; the decision-maker decides
  • Small Claims Court can award at most $50,000
  • Deadlines, often two years, must be met
  • Court claims over the $50,000 Small Claims Court limit and any other employment work outside a licensed paralegal's scope are referred to an Ontario lawyer.
Law Society of Ontario — Barreau de l'Ontario
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