Preparing and commissioning the affidavit of service for court documents.
A claim usually must be started within two years of discovering the problem, and a defence is due 20 days after being served; court dates depend on the court office and are confirmed in writing before work starts. Ontario Licensed paralegal firm (LSO P21785)
What is included
Reviewing your documents, the amount in dispute and the two-year limitation period
Preparing the claim, defence or other court forms and filing them with the Small Claims Court
Arranging service on the other side and filing proof of service
Negotiating with the other side and preparing any offer to settle
Representing you at the settlement conference, a motion or the trial, where your service includes it
Explaining each next step and the court's deadlines in plain language
What is not included
Court filing fees, process servers, searches and other disbursements
Steps beyond the service you chose, such as a trial when the service covers documents only
Enforcing a judgment, such as garnishment or a writ, unless your service is an enforcement step
An appeal to the Divisional Court, where a licensed paralegal may not act
Claims over $50,000 or other matters that belong in the Superior Court of Justice
Who this service is for
Someone owed money or property worth up to $50,000
A person or business served with a Small Claims claim
Small business owners with unpaid invoices or contract disputes
Anyone who wants help with one step, such as a motion or a settlement conference
Information to have ready
1Any contract, invoice, receipt or quote related to the dispute
2Emails, texts and letters between you and the other side
3Photos, reports or other proof of the loss or damage
4The other side's full legal name and address, if you know them
5Any court documents you have received or filed, with the dates you got them
Frequently asked questions
How much does it cost?+
The fee is $75 plus 13% HST ($84.75 in all) for the work described on this page. Court, tribunal or government fees and other disbursements are extra. We confirm the scope and the fee in a written retainer agreement before any work starts.
What happens when I check out?+
You book a time for your intake call, then save a card on Stripe's secure page. Nothing is charged today: the card is only charged later, for an invoice for work already done, as your retainer agreement sets out. A licensed paralegal confirms the details, checks for conflicts of interest and, if we can act for you, sends the retainer agreement. Fees paid before the work is done are held in our trust account.
What is the Small Claims Court limit in Ontario?+
Since October 1, 2025, Small Claims Court hears claims for money or the return of property worth up to $50,000, not counting costs. A larger claim belongs in the Superior Court of Justice, or you may choose to give up the amount above the limit to stay in Small Claims Court.
Can a licensed paralegal represent me in Small Claims Court?+
Yes. Licensed paralegals in Ontario may represent people and businesses in Small Claims Court, including at settlement conferences, motions and trials.
Will I have to go to court?+
Every defended claim has a settlement conference with a judge before any trial, and many cases settle there or earlier. You are usually expected to take part in the settlement conference yourself, even with a representative, and you may need to give evidence if there is a trial.
What if a deadline has already passed?+
If a defence is not filed in time, the plaintiff may ask to have the defendant noted in default. A motion to set aside a default is sometimes possible, so it helps to act as soon as you notice.
General information only, not legal advice. NEO Legal Services Professional Corporation is a licensed paralegal firm regulated by the Law Society of Ontario.
Important limitations
No outcome can be guaranteed, and a judgment may still need separate enforcement to be collected
Limited to claims within the Small Claims Court limit of $50,000
You must give documents and instructions in time to meet court deadlines
An appeal of a Small Claims Court judgment is heard by the Divisional Court, where a licensed paralegal may not act, so for an appeal the firm does only the parts a licensed paralegal is permitted to do and refers the appeal itself to a lawyer.