Social Benefits

Preparing for a Social Benefits Tribunal Hearing

An ODSP or Ontario Works appeal often comes down to the hearing. Here is how to prepare well.

Legal books are stacked on a desk

The Social Benefits Tribunal (SBT) hears appeals of decisions about ODSP and Ontario Works, after an internal review.

The short answer

Gather strong, recent evidence, especially medical evidence for disability appeals, send it to the Tribunal by the deadline, and be ready to explain in your own words how your condition affects daily life.

Before the hearing

  1. Read the decision and the reasons you were refused.
  2. Get medical evidence: reports from your doctor, specialists and therapists that describe your restrictions, not just diagnoses.
  3. Gather other evidence: a letter from a family member or employer, records of treatment, a daily diary.
  4. Send evidence on time: the Tribunal sets deadlines for filing documents before the hearing.

Interim assistance

Papers and documents scattered on the floor

For ODSP appeals, you may be able to get interim assistance while the appeal is pending, in some cases.

On the day

  • Hearings are often held by phone or video.
  • The member asks questions; answer honestly and give examples.
  • You can bring a representative and a witness.

After the hearing

The Tribunal mails a written decision. Further appeal to the Divisional Court is limited to questions of law.

Free help

Community legal clinics often represent people at the SBT.

Talk to NEO

NEO can help you prepare for a Social Benefits Tribunal hearing, and refer you to a community legal clinic if you qualify for free help. Call 647-200-3526 or toll-free 888-519-2435, email info@neolegalservices.com, or book a free consultation.

Sources

Read next: Making the first call about an Ontario legal problem

General Ontario legal information, not legal advice for your matter, and reading it does not create a retainer. Sources checked 16 October 2026: check the current law, forms and dates before you act.

Photos from Unsplash: Legal books are stacked on a desk · Papers and documents scattered on the floor.

This article is general information for people in Ontario, not legal advice. Rules, forms and deadlines change, and every situation is different. Check the current rule or speak to a licensed legal professional before you act.

Not sure where you stand? A licensed paralegal can look at your documents and tell you your options.

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Law Society of Ontario — Barreau de l'Ontario
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