Civil Litigation

Negligent Misrepresentation: When Careless Advice Costs You Money

A seller, adviser or professional told you something untrue, and you lost money relying on it. You may have a claim, even if they didn't lie on purpose.

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Negligent misrepresentation is a claim for losses caused by a careless, untrue statement that you reasonably relied on. It doesn't require proof that the person lied deliberately.

The short answer

You generally must show a special relationship of trust, an untrue or misleading statement, carelessness in making it, reasonable reliance on it, and a loss that resulted.

The five elements

In Queen v. Cognos (1993), the Supreme Court of Canada set out the test:

  1. A duty of care based on a special relationship between the parties.
  2. The statement was untrue, inaccurate or misleading.
  3. The person making it acted negligently.
  4. You relied on it, and your reliance was reasonable.
  5. The reliance caused you damage.

Examples

  • A seller's agent says a basement has never leaked.
  • An employer misdescribes a job during hiring, and you leave a secure position.
  • A professional gives careless advice you were meant to rely on.

Defences

  • The statement was an opinion, not a fact.
  • A written contract clause says no statements outside the contract were relied on.
  • Your reliance wasn't reasonable, for example because you knew the truth.

Deadlines

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Most claims must be started within two years of when you discovered the problem.

Talk to NEO

Have a claim, or been sued? NEO represents clients in Small Claims Court (claims up to $50,000) and can tell you if your matter needs a lawyer. Call 647-200-3526 or toll-free 888-519-2435, email info@neolegalservices.com, or book a free consultation.

Sources

Read next: Someone Won't Return Your Property: Conversion and Detinue

General Ontario legal information, not legal advice for your matter, and reading it does not create a retainer. Sources checked 16 October 2026: check the current law, forms and dates before you act.

Photos from Unsplash: A blue circular rubber stamp with text and a handwritten signature below it · A man in a blue suit writing at a desk with a woman standing behind.

This article is general information for people in Ontario, not legal advice. Rules, forms and deadlines change, and every situation is different. Check the current rule or speak to a licensed legal professional before you act.

Not sure where you stand? A licensed paralegal can look at your documents and tell you your options.

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Law Society of Ontario — Barreau de l'Ontario
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