LTB Hearing Process in Ontario: What to Expect

Before the Hearing

• Filing: Either party files an application (e.g., L1 for unpaid rent, T2 for maintenance issues) with the required fee.
• Notice of Hearing: The LTB sends a Notice of Hearing to both parties. This sets the date, time, and platform.
• Evidence Package: Prepare your evidence in advance — leases, receipts, photos, notices, correspondence, rent ledgers.
• Disclosure: The LTB encourages parties to share evidence with each other before the hearing. Submit evidence to the LTB through the Tribunals Ontario Portal.

Day of the Hearing

1. Check-in: Join the Zoom meeting link at the scheduled time. Introduce yourself to the LTB moderator.
2. Member Introduction: An LTB Member (adjudicator) will introduce themselves and explain the process.
3. Opening Statements: Each party briefly explains their position.
4. Evidence and Testimony: You present your evidence and may be questioned by the other party and the Member.
5. Witnesses: Any witnesses testify and can be cross-examined.
6. Closing Submissions: Each party summarizes their position and the remedy they seek.

The Decision

Some decisions are issued orally at the end of the hearing. Written reasons are usually provided within a few weeks. Orders are legally binding.

Possible Outcomes for Tenants

• Rent abatement (partial refund of rent paid).
• Order for repairs to be completed.
• Fine against the landlord.
• Termination of tenancy (in landlord applications).

Reviewing or Appealing an Order

You may request a Review of an LTB order within 30 days if there was a serious error. Appeals on questions of law go to the Divisional Court within 30 days of the order.

Tips for a Strong Hearing

• Organize all documents in a numbered package.
• Prepare a clear, chronological summary of events.
• Be concise — LTB hearing time slots are typically 30–60 minutes.
• Remain calm, address the Member respectfully.
• Have a legal representative present your case professionally.